Attendant was great, car was new. Fun times. Nice price for last minute reservation
The only thing I could suggest is the inside of the front and rear windows should be cleaned.
No wait at the checkout counter which was great, but a long wait for the valet to grab the car and bring it over. The car was in physical rough condition and kinda dirty, had a lot of miles on it. I would rate it as a mediocre experience
The agent checking me in was very poor, very demanding and very threatening…..based on her explanations I would NEVER come back!!!
Fast easy good car
The man at the rental counter was absolutely awful, so unnecessarily mean and rude. He was a total bully, would not accept that I had a promo code (given to me because I waited in line at the desk for 2 hours the day before and did not receive the car!!) and would not tell me why, just said ‘that’s not gonna cut it’), and would also not accept that I have a completely valid car rental insurance policy through my credit card. He told me don’t bother trying to park the car later in because I won’t be able to get into the lot, it’ll be too busy and I won’t be able to get parked and will have to bring it back the next day instead. He also told me to sign something and then said, “and you’ve just signed to say you understand everything on this page, and also what’s in this booklet that I haven’t even given you yet.” It is completely unlawful and wrong to ask someone to sign for something they haven’t even been shown. He deliberately spoke so fast so that I couldn’t remember everything he was telling me, and then even acknowledged that he is speaking fast and continued doing so. I am a young female and he is an older male, I wonder if he speaks like this to everyone or did it to me because he knew he could get away with it with no repercussions. I was left tearful and shaking after the encounter, and was scared into bringing my car back way earlier than planned as he said I wouldn’t be able to park it later on. My day was completely ruined, I thinks he gets a kick out of talking to people like this having looked at similar reviews.
